Refund policy

Introduction

We are committed to providing our customers with the best possible shopping experience. If you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of purchase.

Return

To return an item, please contact us within 30 days of purchase. We will provide you with a return shipping label.

Exchange

If you would like to exchange an item, please contact us within 30 days of purchase. We will send you a new item of equal or greater value.

Restocking Fee

A 15% restocking fee will apply to all returns.

Exceptions

The following items are not eligible for return or exchange:

  • Customized items
  • Items that have been worn or damaged

Contact Us

If you have any questions about our refund policy, please contact us at:

info@soniabcreations.com