Refund policy
Introduction
We are committed to providing our customers with the best possible shopping experience. If you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of purchase.
Return
To return an item, please contact us within 30 days of purchase. We will provide you with a return shipping label.
Exchange
If you would like to exchange an item, please contact us within 30 days of purchase. We will send you a new item of equal or greater value.
Restocking Fee
A 15% restocking fee will apply to all returns.
Exceptions
The following items are not eligible for return or exchange:
- Customized items
- Items that have been worn or damaged
Contact Us
If you have any questions about our refund policy, please contact us at:
info@soniabcreations.com